Shipping policy
Shipping Policy
Processing time : Orders are typically processed within 1-2 business days of purchase, excluding weekends and holidays. You will receive a confirmation email once your order has shipped
Shipping rates : Shipping is calculated at a flat rate, applied at checkout based on your order.
Delivery times : Delivery times vary by destination and will depend on the shipping method selected at checkout. Please note that delivery estimates are provided by our carriers and are not guaranteed.
International orders : international customers are responsible for any customs duties ,taxes , or import fees charged by their country. These are not included in the order total
Order tracking : Once your order ships, you will receive a tracking number via email so you can follow its progress
Questions : If you have any questions about your shipment, please contact us ( info@soft-era.store )